Shipping policy
Order Processing
Orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping & Delivery
Once your order has shipped, it typically arrives within 3–7 business days. Delivery times are estimates and may vary depending on the shipping carrier.
Shipping Rates
Standard U.S. shipping is $6.99. Orders of $100 or more qualify for free standard shipping.
Shipping Delays
Once an order has been transferred to the shipping carrier, Wheres7thGear is not responsible for delays caused by the carrier. Please refer to your tracking information for the latest updates.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping address, please contact support@wheres7thgear.com as soon as possible. We cannot guarantee that an address can be changed once an order has been shipped.
Returned Packages
If an order is returned to Wheres7thGear due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping costs required to resend the order.
Lost Packages
If you believe your package has been lost in transit, please contact the shipping carrier and file a claim first. Wheres7thGear will assist with the investigation when possible. For additional assistance, contact us at support@wheres7thgear.com.
Shipping Locations
Wheres7thGear currently ships within the United States only. International shipping is not available at this time.